Questions, problems and anything to do with a subscription.
Email allenjoshsamson99@gmail.com and describe what happened and which iPhone you are using. Cortexa Brain has no account system, so there is nothing to look up — the more detail in the message, the faster it can be answered.
Cortexa+ is sold by Apple, not by us. To change or cancel it, open Settings in the app and tap “Manage or cancel”, or go to Settings › your name › Subscriptions on your iPhone. Refunds are requested from Apple at reportaproblem.apple.com.
Open the Cortexa+ screen and tap “Restore purchases” while signed in to the same Apple Account that bought it. Nothing needs to be re-entered and there is no password to remember.
Progress lives on the device and is included in an iPhone backup. Restoring a backup to a new iPhone brings it across. There is no server copy, so a device wiped without a backup cannot be recovered.
Cortexa Brain is a game. Its scores are training metrics, not medical measurements, and it does not diagnose, treat or prevent any condition. If you have a concern about your memory, attention or thinking, please talk to a doctor rather than to this app.